Anna-Katharina Sersch

Software Developer

● +1 (917) 446-6946 ● Westlake Village, CA 91362 ● aksersch@gmail.com

Relevant Experience

Associate @ Cognizant | Contractor for Revature

March 2022 - Current

  • Developing custom LWC components and adjusting/developing Salesforce functionality for a Customer Service Solution to meet business requirements and improve Agent efficiency.

  • Engaging closely with the client to analyze, define and document requirements.

  • Working with an established codebase in a large team environment following agile best practices.

Software Engineer @ Revature

December 2021 - Current

  • Collaborated with a small team to deliver complex projects utilizing Salesforce, while successfully meeting strict deadlines.

  • Developed custom lightning as well as aura components that were then integrated on client-facing applications using the LWC Framework and specifically HTML, CSS and JavaScript.

  • Wrote Apex code along with tests to achieve custom Salesforce functionality to meet business requirements.

Community Manager @ Card Collection Discord Bot

February 2020 - September 2022

  • Collaborated with internal departments and engaged with customers to uncover their problems and needs.

  • Provided input for balance changes, algorithms and solutions to problems that arose within the game as well as community.

  • Moderated an online community with over 350k members.

Projects

GrandLine Diving Experience Site @ Revature

  • Used the LWC Framework and Experience Cloud to build a client-facing single-page application.

  • Set up Salesforce features (Service Cloud, Process Automation Flows, Data Model) to provide intended business functionality.

  • Technologies used: Salesforce, LWC Framework, HTML, CSS, JS, Git, Visual Studio Code

Trending YouTube Video Data Analysis @ Willamette University

  • Maintained excellent communication with team as team leader, set goals and helped team manage time to achieve said goals.

  • Used Python to visualize statistical trends while analyzing and drawing conclusions about patterns in trending YouTube videos.

  • Technologies used: Python, Jupyter Notebook

Puzzle-Platforming Game @ Willamette University

  • Developed a puzzle-platforming game with a focus on environmental preservation using C# and Unity.

  • Using C# algorithms decisions in game were quantified and in turn influenced the in-game environment.

  • Technologies used: Unity, C#, Photoshop, Blender, Git, Visual Studio Code

Skills

Programming Languages

Java, Python, C/C#, HTML, JavaScript, CSS, R, Apex, Haskell, SQL/SOQL/SOSL

Libraries and Frameworks

React, Angular, Salesforce LWC Framework

Tools & Platforms

Git, Jira, Visual Studio Code, Unity, Graphics (Photoshop, After Effects, Maya, Blender), Salesforce, Microsoft Office

Certifications

Salesforce Platform Developer I, Salesforce Administrator

Development Skills


Scrum & Agile Methodologies, Software Development Lifecycle, Data Structures and Algorithms, Object-Oriented Programming


Soft Skills


Communication, organization, problem-solving, time management

Languages

German (Native), English (Fluent)

Education

Willamette University, May 2020

Salem, OR

Bachelor's, Computer Science

Coursework in Algorithms, Data Structures, Functional Programming, Machine Learning and Computer Architecture

Minor, English

Coursework in Creative Writing